Returns & Exchanges
At Simply Nootropics, we stand behind the quality of our supplements and want to ensure you are completely satisfied with your cognitive enhancement journey. If you are not happy with your purchase, we offer a 30-day return policy for unopened products and a satisfaction guarantee on your first order.
Initiate Your Request
Contact our support team via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Package Your Item
Securely pack the unopened supplement bottles in their original packaging, ensuring the RMA number is clearly written on the outside of the box.
Ship to Warehouse
Send your package using a trackable shipping service to our returns center; please note that customers are responsible for return shipping costs unless the item arrived damaged.
Receive Refund
Once our team inspects the returned items, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing